IT Support Officer

Vacancy details

Employer: Amman Academy, part of Nord Anglia Education. Location: Khalda, Amman, Jordan.

Original publication date: 2026-09-24.

About the role

• Amman Academy in Khalda, West Amman, is seeking an IT Support Officer to assist staff and support classroom and office technology. The private bilingual school teaches in Arabic and English from pre-kindergarten through Grade 12.

Responsibilities

• Provide daily technical assistance to staff.
• Install and configure smartboards, computers, printers and other IT equipment.
• Assist users with Microsoft 365 and their accounts.
• Diagnose and resolve hardware, software and basic networking problems.
• Maintain IT asset inventories and related documentation.
• Support technology used in classrooms and offices as needed.

Qualifications and skills

• A bachelor’s degree in Information Technology or a related discipline.
• Previous IT support experience is preferred, but is not essential.
• Basic familiarity with Windows, Microsoft 365 and networking.
• Good communication skills and a willingness to learn.

Values and selection process

• Work in accordance with the academy’s values of creativity and innovation, integrity, wellbeing, collaboration, respect and discipline, and educational excellence.
• Applicants must complete selection stages including written assessments, subject assessments when needed, demonstration lessons for teaching applicants, and several interviews. Further assessment stages may also apply.
• Only shortlisted applicants will be contacted.

Safeguarding and inclusion

• The school is committed to a safe, supportive learning environment and to pupil welfare, respecting differences in race, ability, religion, gender and culture.
• Staff undertaking regulated activity involving regular unsupervised contact with children must undergo appropriate national and international vetting. This includes satisfactory criminal-record checks covering their country of residence and birth and countries where they have lived within the previous ten years.
• Applications are welcomed from suitably qualified candidates of all backgrounds.

Application

Apply through the specific official vacancy in Nord Anglia’s recruitment system. The advertised deadline is 31 October 2026 at 21:00 UTC.