HR Manager, Retail – Amman

Retail HR Manager in Amman: 8–10 years of experience including three in HR leadership. Salary JOD 1,500–1,800 plus a policy-based annual bonus.

Position and compensation

• An undisclosed retail employer in Amman seeks an HR Manager, reference SJOR-162. Five working days weekly; salary JOD 1,500–1,800 and an annual bonus up to JOD 3,000 under company policy.

Responsibilities

• Lead contracts, personnel files, attendance, leave, payroll inputs, HRIS records, staff movements, probation and separations.
• Own recruitment from staffing requests, sourcing, screening and interviews through agencies, references and offers; monitor vacancy ageing, time-to-fill/hire, source effectiveness and hire quality.
• Manage approved headcount, workforce planning, cost and productivity, salary structures and bands, allowances, benefits, internal equity and reviews.
• Handle employee relations, investigations, grievances and discipline with proper records; develop policies, governance, service levels and compliance controls.
• Create dashboards for recruitment, retention, absence, payroll, compensation and employee relations; lead the HR team, KPIs, service levels, process improvement, performance administration and training.

Requirements

• Relevant HR, business or law bachelor’s degree and 8–10 years of progressive experience, including at least three as HR Manager/Head of HR and previous team management.
• Retail experience is essential and fashion retail strongly preferred, with multi-site head-office, warehouse and store exposure and hands-on HR operations, recruitment, rewards, relations and governance.
• Strong Jordanian labour, social security and Ministry of Labour knowledge, advanced Excel and HRIS capability and HR analytics/dashboard experience.
• Fluent Arabic and English with strong writing. SHRM, PHRi/SPHRi or CIPD credentials are preferred. Apply through the original recruitment page.