Dispatcher – Kitchens, talabat Amman

Talabat seeks an Amman kitchen dispatcher with two years of experience, high-school education and OHC/PIC certificates, available for flexible shifts.

Role

• Full-time on-site Amman role with talabat, coordinating efficient movement of cloud-kitchen orders to assigned riders.

Responsibilities

• Coordinate dispatch across kitchen teams, operating partners, riders, suppliers, service providers and customer care, resolving order and delivery issues.
• Lead and train dispatch support staff, complete opening/mid/closing shift checklists and ensure technology and internet connectivity remain operational.
• Maintain kitchen hygiene, verify partner food-safety compliance, conduct checks and audits and ensure visitors complete health declarations before entry.
• Track kitchen KPIs including FIR, AVTC, Vendor Delay and Vendor Net Fail, maintain timely communication and report and resolve shift issues with kitchen managers.

Requirements

• At least a high-school diploma and two years of dispatch or logistics experience. OHC and PIC certification are required.
• Basic computer proficiency and data gathering/analysis skills, plus availability for flexible hours including nights, weekends and public holidays. Cloud-kitchen experience is advantageous.
• No salary or application deadline is specified. Apply through the talabat vacancy on the Delivery Hero group careers platform.