Support talabat’s local-store partners in Amman by keeping catalogues, stock and promotions accurate and improving order processing. The role calls for a bachelor’s degree and 1–2 years of relevant experience.
Responsibilities
- Coordinate daily non-food partner operations and quality checks, providing responsive partner support and delivering the assigned performance indicators.
- Update partner inventory, prices, new SKUs, promotions and catalogues each day.
- Monitor order pickers and orders and establish workforce-roster processes that use picker capacity effectively.
- Provide administrative help to vendors, resolve their concerns and implement their promotions on the platform.
- Help partners use internal tools and technology to improve order processing; work with them to identify and resolve the main causes of delays.
- Set up partners on Pelican and deliver initial and refresher training.
Qualifications and experience
- Bachelor’s degree and the employer’s stated minimum of 1–2 years in a similar or relevant role.
- Customer focus, excellent spoken/written communication and strong English proficiency.
- Logical thinking and data analysis, effective organization, adaptability/flexibility and commitment to personal performance and development.
- Basic-to-intermediate Excel skills and the ability to collaborate within a rapidly growing team.
Employment and advertised information
- Permanent full-time onsite role in Amman within talabat’s Local Shops Operations Jordan team, classified under sales support.
- The original vacancy does not state a numerical salary, benefits package, application deadline or daily shift schedule.
Application
The employer released the vacancy on 2026-10-01. Apply through the official talabat vacancy link within Delivery Hero Group.