Front Desk Agent – Abdali Boulevard Hotel

Abdali Boulevard Hotel in Amman seeks a Front Desk Agent with hotel experience and good English for arrivals, departures, bookings and guest service.

Role

• Front Desk opportunity at Abdali Boulevard Hotel on Rafiq Al Hariri Avenue in Abdali, Amman, job 169629.

Responsibilities

• Welcome guests, recognise returning/loyalty visitors and personalise service; handle reservations, cancellations, upselling and enquiries.
• Complete check-in/out, verify identification, issue keys and process cash and credit transactions accurately.
• Respond to requests, messages and concerns and explain hotel services, events and local attractions.
• Resolve problems professionally, involve management when needed and cooperate with other departments while maintaining safety, security, brand and appearance standards.

Requirements and application

• Previous Front Office or guest-facing hotel experience, strong communication/interpersonal skills and a friendly professional service approach.
• Good English, with other languages advantageous; attention to detail, multitasking, problem solving, teamwork and flexibility for shifts, weekends and holidays.
• No academic qualification, fixed experience duration or salary is stated. Applications close at midnight starting 30 November 2026 in Amman; submit before the end of 29 November.