Jobs at Unifonic

Unifonic is a customer-experience, communications and AI platform company founded in Saudi Arabia in 2006, with regional operations and an Amman office.

Company overview

Unifonic evolved from enterprise communications and messaging infrastructure into a platform combining communication channels, customer-journey automation and conversational AI. Its official profile emphasizes enterprise needs in regional markets and experiences that account for Arabic language and dialects.

Technology and activities

The ecosystem covers SMS, WhatsApp, voice, contact centres, automation, personalization and AI agents. Its published timeline records SESTEK joining in 2022 and the acquisition of Segmentify in 2026 to extend AI and personalization capabilities. The company emphasizes transparency, oversight, compliance and customer-data control.

Presence and recruitment

Published office locations include Riyadh, Amman, Cairo, Dubai and Lahore. The Amman office is on the second floor of Alhamdani Complex, 141 Mecca Street. Its official careers portal lists engineering, product, sales, finance and operational roles, with the location and requirements specified for each vacancy.