Job details
- Property: W Amman.
- Work location: Amman, Jordan.
- Schedule: full-time.
- Employer publication date: 2026-09-27.
- Advertised closing date: 2026-10-14.
Responsibilities
- Coordinate with sales, data administration and accounting to resolve enquiries, using suitable upselling while preserving guest loyalty.
- Arrange guest recognition such as points, tickets or vouchers, reinforce brand awareness and process loyalty-point redemptions.
- Handle bookings, changes and cancellations received by telephone, fax or mail and record rewards details and requests.
- Provide sales/marketing administrative support, assist staff training and motivation and monitor service quality.
Qualifications and experience
- High school or equivalent preferred. At least 2 year(s) of related experience preferred.
- Supervisory experience is not required.
- No licence or professional certification is specified.
Working standards
- Follow company policies and safety/quality standards with professional dress, presentation and communication.
- Protect confidential information, hotel assets and guest/colleague privacy.
- Collaborate respectfully across teams, respond to colleague concerns and support shared goals.
- Carry out other reasonable duties assigned by the supervisor.
Physical and practical requirements
- Lift, carry, push, pull and move loads up to 10 lb without assistance.
- Read and visually check information, including small print where specified.
Marriott states its commitment to equal opportunity, nondiscrimination and a diverse workforce.
How to apply
Open the official employer vacancy and select Apply to complete the employer application.