Bellman

About the role

Bell Man - Mövenpick Resort & Residences Aqaba at Mövenpick Aqaba, Aqaba, Jordan.

Employment: Permanent. Schedule: Full-Time. Original posting date: 2026-08-20.

Responsibilities

• Welcome guests and assist entry/exit from vehicles, especially children, older guests and people with disabilities.
• Explain parking, direct valet operations, help issue tickets and manage safe driveway traffic with Security.
• Attend Bell Captain briefings and know regular guests, requests, hotel facilities, promotions and Aqaba activities.
• Safely lift/transport luggage onto carts and load/unload cars, buses and vans, confirming item counts with guests before vehicles leave and covering fellow bellmen as needed.
• Answer questions positively, resolve concerns and coordinate with colleagues/guests/suppliers; report lost property and follow safety, presentation and departmental standards and assignments.

Qualifications and working requirements

• Guest-service commitment, organisation, flexibility, detail, teamwork, reliability, communication and problem-solving/prioritisation under pressure.
• Good English, with additional languages advantageous, knowledge of hotel operations, facilities and Aqaba, and the physical ability to handle heavy luggage safely.
• Professional grooming, safety/security awareness, care of guest belongings and ability to manage multiple requests.

Application

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