Manager, Renewals – Territory Accounts

Lead Autodesk’s renewals team in Amman to improve customer retention, subscription renewal performance and revenue outcomes.

Working arrangement

• Full time in Amman, Sunday through Thursday, with at least three days each week in the designated Autodesk office.

Responsibilities

• Manage, coach and develop Territory Accounts renewals representatives to meet or exceed renewal, retention and revenue goals.
• Run regular coaching and renewal reviews, strengthen sales skills and communicate performance results.
• Own the renewal pipeline and forecasts, making opportunities, risks and expected outcomes clear; coach the team to address objections and close renewals.
• Report team and individual renewal rates, pipeline progress, forecast accuracy and revenue attainment.
• Align customer priorities, account health, renewal risks and growth opportunities with Territory Sales and Customer Success, and improve reporting, tools and processes with Sales Operations.
• Work with the Channel Team, ecosystem partners and distributors on customer coverage and renewal execution and address partner capacity or delivery gaps.
• Identify expansion opportunities in renewing accounts, coordinate with relevant sales teams and support colleagues’ career development through feedback and development plans.

Required qualifications

• At least seven years in sales, renewals, account management or a related commercial role in a B2B, SaaS or technology environment.
• At least five years of people management, preferably leading a quota-carrying or customer-facing commercial team.
• A proven record of meeting or exceeding sales, renewal, retention or revenue targets.
• Strong pipeline, forecasting and performance-management experience and effective coaching and people-development skills.
• A customer-focused, commercially aware and adaptable leadership approach.

Preferred qualifications

• Experience with high-volume customer segments.
• Experience with channel partners, ecosystem partners and distributors.
• Salesforce or comparable CRM and forecasting experience.

Compensation and application

• Offers depend on experience and location. Compensation may include annual cash bonuses, sales commissions, stock grants and benefits alongside base salary; no salary figure is advertised.
• In-person onboarding or identity verification may be required.
• Current Autodesk contractors and consultants should apply internally. Other candidates apply through the employer’s application link.