Job details
- Property: Petra Marriott Hotel.
- Work location: Wadi Mousa, Jordan.
- Schedule: full-time.
- Employer publication date: 2026-09-28.
- Advertised closing date: 2026-10-28.
Responsibilities
- Investigate theft, fraud, missing property, noise, assault, food-poisoning complaints and other incidents; gather evidence and interview relevant parties.
- Notify management, police or other appropriate responders and document losses, hazards, alarms and security incidents.
- Address interruptions involving suspicious people, disturbances, demonstrations or intoxication; escort unwelcome persons out while minimizing disruption.
- De-escalate guest or employee disputes, summon authorities where needed, document events and retrieve or enter records through computers/POS systems.
- Additional jurisdiction-specific licensing or registration may apply.
Qualifications and experience
- High school or equivalent preferred. No related experience required.
- Supervisory experience is not required.
- No licence or professional certification is specified.
Working standards
- Protect confidential information, hotel assets and guest/colleague privacy.
- Report accidents, injuries, hazards or maintenance needs relevant to the role.
- Collaborate respectfully across teams, respond to colleague concerns and support shared goals.
- Carry out other reasonable duties assigned by the supervisor.
Physical and practical requirements
- Lift, carry, push, pull and move loads up to 50 lb without assistance.
- Handle loads above 75 lb with assistance.
- Prolonged standing, sitting or walking, potentially throughout a shift.
- Move over sloping or uneven and slippery surfaces.
- Access narrow, confined or elevated areas.
- Use stairs and service ramps.
- Reach above head and below knees, bending, twisting, pulling and stooping.
- Manipulate objects using fine motor control and hand-eye coordination.
- Walk, jog or run at the speed needed for incidents.
- Read and visually check information, including small print where specified.
- Visually examine tools and machinery for defects.
Marriott states its commitment to equal opportunity, nondiscrimination and a diverse workforce.
How to apply
Open the official employer vacancy and select Apply to complete the employer application.