Job details
- Property: Amman Marriott Hotel.
- Work location: Amman, Jordan.
- Schedule: full-time. Seasonal position as stated in the title.
- Employer publication date: 2026-09-30.
Responsibilities
- Patrol the property, secure entrances when required and assist room access; monitor CCTV and perimeter, duress and fire alarms.
- Inspect and resolve hazards, respond to accidents, summon medical help or provide first aid/CPR where required and support guests and employees during emergencies.
- De-escalate disturbances, request coded assistance and notify relevant parties; handle complaints and escort unwelcome people out without disrupting operations.
- Attend vehicle accidents/thefts, investigate, collect evidence and interview relevant parties.
- Produce incident reports and shift/activity summaries, restrict disclosure to authorized recipients and maintain computer/POS records.
- Additional local licensing or registration requirements may apply.
Qualifications and experience
- High school or equivalent preferred. No related experience required.
- Supervisory experience is not required.
- No licence or professional certification is specified.
Working standards
- Follow company policies and safety/quality standards with professional dress, presentation and communication.
- Protect confidential information, hotel assets and guest/colleague privacy.
- Report accidents, injuries, hazards or maintenance needs relevant to the role.
- Complete required safety training and certifications.
- Anticipate guest needs and assist people with disabilities.
- Collaborate respectfully across teams, respond to colleague concerns and support shared goals.
- Carry out other reasonable duties assigned by the supervisor.
Physical and practical requirements
- Lift, carry, push, pull and move loads up to 50 lb without assistance.
- Handle loads above 75 lb with assistance.
- Prolonged standing, sitting or walking, potentially throughout a shift.
- Move over sloping or uneven and slippery surfaces.
- Access narrow, confined or elevated areas.
- Use stairs and service ramps.
- Reach above head and below knees, bending, twisting, pulling and stooping.
- Manipulate objects using fine motor control and hand-eye coordination.
- Walk, jog or run at the speed needed for incidents.
- Read and visually check information, including small print where specified.
- Visually examine tools and machinery for defects.
Marriott states its commitment to equal opportunity, nondiscrimination and a diverse workforce.
How to apply
Open the official employer vacancy and select Apply to complete the employer application.