Job details
- Property: Amman Marriott Hotel.
- Work location: Amman, Jordan.
- Schedule: full-time.
- Employer publication date: 2026-09-28.
Responsibilities
- Manage restaurant, bar and room service where applicable, support menu planning and sanitation, assist during peaks and cover employee or assistant-manager absences.
- Balance staffing, productivity and budget, set departmental goals/priorities and oversee purchasing and invoice payment using sound financial decisions.
- Train and supervise food-handling, hygiene, legal and alcohol-service compliance and clarify performance expectations.
- Build trust and teamwork, empower staff and identify development needs, delivering ongoing training, coaching, assessment and recognition.
- Oversee the guest journey from greeting and ordering through delivery, special requests, payment and return invitations; resolve complaints, collect feedback and implement improvements discussed in meetings.
- Apply fair treatment, support retention, invite open-door feedback and use staff satisfaction findings to resolve concerns.
- Communicate across the team, analyse information to solve problems and recognize product/presentation quality.
Qualifications and experience
- High school plus four years in food and beverage or related work; alternatively, a relevant two-year hospitality or business degree plus two years of experience.
- The stated higher-education qualification must be from an accredited institution.
Marriott states its commitment to equal opportunity, nondiscrimination and a diverse workforce.
How to apply
Open the official employer vacancy and select Apply to complete the employer application.