Receptionist

Role

• Provide front-desk and administrative support at ProgressSoft in Amman. Coordinate daily office activities and ensure visitors and callers receive a professional, welcoming service.

Responsibilities

• Answer incoming calls, identify each caller's needs and transfer them to the right colleague or department. Provide general company information, the office address and directions.
• Welcome visitors, establish the purpose of their visit and notify the relevant employees.
• Maintain an orderly filing system so records and documents remain easy to retrieve.
• Keep fax equipment operational, help users and route incoming and outgoing faxes.
• Prepare and print cover sheets, memoranda, correspondence, reports and other documents; undertake filing, photocopying and document collation as needed.
• Draft external correspondence using management's instructions, print and number it, and send it to the intended recipients.
• Carry out other duties relevant to the role assigned by the Administration Manager.

Qualifications and experience

• A bachelor's degree in business administration or a related field, with one to three years in reception, front-desk services or administration.
• Excellent spoken and written Arabic and English, and proficiency in Microsoft Office.

Skills

• Strong organization, coordination and follow-up; professional presentation and a customer-service approach.
• Ability to prioritize concurrent tasks and communicate effectively with visitors and colleagues.
• Discretion and confidentiality when handling company information, with accurate correspondence and documentation.
• Good time management, problem solving and effective performance under pressure.

Location and application

• On-site in Amman, Jordan. Apply through ProgressSoft’s official application form with a resume and the requested information.