CER Intern | ZINC - Aqaba
Zain JordanSalary not listed
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Operations Manager
Salalem1Views
1Apply clicks
Salalem is hiring a Operations Manager in Amman, Jordan (Full Time). Applying is free using the “Apply now” button on this page.
Job details
- Category
- Administrative Jobs
- Job type
- Full Time
- Location
- Amman, Jordan
Job description
Ensure client tickets have owners and next actions; remove blockers and track service commitments. Coordinate distributed product, QA, engineering, content and client-services teams. Resolve priorities, document operational decisions, manage leave/attendance exceptions and emergencies, run performance reviews and development plans, and standardise procedures.
Requirements
5–8 years in operations/delivery including 2–3 years accountable for people or delivery; strong candidates outside this range are welcome. Publisher screening separately specifies 5+ years of management. Software-company client-ticket experience, hands-on people management, delivery across teams/countries/time zones, performance reviews, and adoption of new procedures/systems. Enough technical knowledge to distinguish defects from feature requests; clear written English. Professional Arabic, software/L&D background and routine AI-tool use are advantageous.
How to apply
Apply through the employer’s LinkedIn vacancy. Signing in may be required to submit an application.
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