Enterprise Support Specialist – National Position

A full-time Amman role supporting enterprises and entrepreneurs at NEF, subject to final funding confirmation.

Programme and reporting

• The multi-year Jordan MSME Evergreen Fund is intended to combine revolving finance with tailored enterprise development, investment-readiness advice, mentoring, post-financing support, digital solutions and market connections through the Siraj network. Repaid funds will support further financing cycles, enterprise growth, employment and financial inclusion.
• Report to the Project Manager and accompany entrepreneurs from assessment and development through financing and post-disbursement business improvement.

Responsibilities

• Diagnose enterprise maturity, viability, operations, market position, growth potential and investment and business-development needs.
• Segment enterprises under the programme criteria for Micro Enterprise, Missing Middle, and Development & Innovation businesses.
• Prepare tailored development plans and deliver or coordinate support on business planning, finance and cash flow, costing, pricing, marketing, digitalisation, growth and market expansion.
• Provide advanced advice for growth-oriented firms; refine business and investment plans and establish realistic funding needs from projected cash flows.
• Assess investment readiness and provide technical recommendations to financing appraisal and selection, working with credit administration and finance colleagues.
• Integrate environmental and social risk requirements, decent work, occupational safety, resource efficiency and responsible business practices.
• Provide structured mentoring after disbursement to improve use of funds, performance, financial management and repayment; identify at-risk firms early and coordinate improvement or recovery plans.
• Connect enterprises to suppliers, buyers, associations, value chains, digital platforms and market opportunities, including Siraj Market.
• Record progress, assistance, constraints and performance in programme systems; use enterprise intelligence to improve learning, financial products and market-system interventions.

Qualifications and experience

• A relevant bachelor’s degree in business, economics, finance, entrepreneurship, accounting or marketing; an advanced degree or relevant professional certification is advantageous.
• At least five years in MSME development, business advice, entrepreneurship, enterprise finance, investment readiness or private-sector development.
• Practical enterprise diagnostics and assessment experience, translating findings into development plans and assessing viability, finance needs, growth and investment readiness.
• Experience with financial and business planning, cash-flow analysis, pricing, marketing, operational improvement, investment proposals and business growth, plus individual mentoring and technical assistance.
• Understanding of enterprise stages from early microbusinesses to established growth-oriented firms. Market access, buyer/supplier links, value chains, digitalisation and B2B experience are highly desirable; financial-institution or loan-access experience is a strong advantage.
• Understanding of responsible development, environmental/social risk, decent work and occupational safety.
• Strong analytical and interpersonal skills to uncover performance constraints; strong Arabic communication and good working English.
• Willingness and ability to make frequent enterprise visits.

Appointment and application

• This full-time Amman-based opportunity is subject to final funding confirmation and requires frequent visits to programme locations across Jordan.
• Submit a cover letter explaining relevant experience, a CV and three professional references, including one from the current or most recent employer.
• The advert says application review began September 10 and encourages early applications. No final closing date is stated; only shortlisted candidates are contacted.
• NEF supports equal opportunity, diversity, inclusion, staff well-being, teamwork and integrity.
• Appointment requires satisfactory restricted-party screening, references and workplace verification. Safeguarding checks seek previous-employer information about sexual exploitation, abuse and harassment; additional criminal-background, sanctions and detailed-reference checks may apply.