Multi-Property Quality Supervisor – Westin Saraya Aqaba

Westin Saraya Aqaba seeks a full-time Multi-Property Quality Supervisor for administrative coordination, team support, records and guest service.

Position

• Full-time role at The Westin Saraya Aqaba Resort & Spa, job 26130215. Although titled Quality Supervisor, the published description focuses on administrative coordination, team support and guest service.

Responsibilities

• Distribute incoming correspondence, transmit documents by computer, mail or fax, and enter/retrieve data to update files, records and reservations and answer enquiries.
• Operate office equipment and coordinate repairs with service representatives until problems are resolved.
• Support hiring, training, scheduling, evaluation, coaching and motivation, clarify colleagues’ tasks and act as an initial contact for fair-treatment/open-door procedures.
• Respond to guest needs and questions about services and operating hours, assist people with disabilities and prepare documents and telephone responses professionally.
• Protect confidentiality and assets, follow policies and help colleagues meet shared goals.

Work requirements and application

• Physical duties include moving, carrying, pushing and pulling items up to ten pounds without assistance. No qualification, experience duration or salary is specified.
• Apply through the official opening; Marriott does not charge recruitment fees.