Business Development Director - BPO

An unnamed employer seeks a remote contract BPO Business Development Director, open to Amman, with ten-plus years of business-development experience.

Responsibilities

• Lead BPO business-development strategy across the US, Europe and Gulf, winning clients in healthcare, retail and telecommunications.
• Manage the complete sales cycle from prospecting and meetings to proposals, pricing, negotiations and contracts, building qualified pipelines and executive/partner relationships.
• Work with internal teams on tailored customer-service, technical-support, HRO and Agentic AI support solutions.
• Lead and coach business-development staff to achieve targets and maintain accurate forecasts, pipeline updates and performance reports.
• Represent the business in client meetings, conferences, industry events and networks, tracking market and AI-enabled service opportunities.

Requirements

• At least ten years in business development, with substantial BPO experience and proven client acquisition and revenue achievement.
• BPO sales experience in the US, Europe and/or Gulf and understanding of commercial models and AI/Agentic AI trends.
• Sales or business-development team leadership, excellent communication, presentation, negotiation, relationship management and executive influence.
• A business, marketing or related bachelor’s degree is preferred, alongside established decision-maker networks in target regions and sectors.
• Multiline BPO sales, international enterprise sales cycles and ability to convert high-value opportunities are advantages.

Terms and application

• Remote contract work across multiple locations including Amman, with senior ownership of strategy, revenue and international growth.
• The end employer is unnamed. Posted 30 August 2026; no salary or closing date disclosed. Apply through the original advert.