Technical Support Engineer

Technical Support Engineer at Al-Maysarah Holding in Amman.

Responsibilities

Provide first/second-line support across headquarters and branches, including accounts, devices, assets and licences. Install and troubleshoot POS terminals, printers, kitchen displays and networks; administer SAP/Odoo access and resolve sales/inventory synchronisation issues. Support firewalls and VPNs and coordinate Iraq IT teams on standards, tickets, openings and weekly reporting.

Qualifications and application

Relevant computing, IT, networking or engineering bachelor’s degree and at least two years in technical support, systems or network operations. Practical Odoo/SAP support and POS/accounting/inventory integration knowledge, plus TCP/IP, DNS, DHCP, VLAN, VPN, routing, switching and firewall skills. POS/printer troubleshooting, strong Arabic and professional English required. Retail/hospitality experience, CompTIA/CCNA-type certifications, scripting, SQL, Linux and Docker are advantages.

Apply through the linked employer vacancy and review the complete conditions before submitting.