Retail and Showroom Sales Manager

Lead telecom retail and showroom sales in Amman, requiring ten to twelve years of sales-management experience and proven showroom leadership.

Operations and growth

• Turn strategies and policies into short- and long-term plans and resource them to achieve sales goals.
• Manage showroom operations, displays, stock, KPIs, revenue, profitability and monthly and annual forecasts.
• Analyse market trends, competition and sales, implement improvements and report store results and expansion opportunities to the Commercial Director.
• Resolve customer complaints, coordinate stakeholders, review expiring agreements and support technical presales.
• Represent the company at exhibitions and events and develop sales-promotion policies.

People and measurement

• Run performance meetings, identify training needs, evaluate learning and appraise staff with HR.
• Track new orders, renewals, gross-profit and market/product revenue growth, budget variance and transaction, reporting and invoice accuracy.
• Monitor customer satisfaction, policy and process adherence, automation and staff-training plans.

Qualifications

• A Business Administration or related degree and ten to twelve years in sales management; showroom-management experience is mandatory.
• Ethics, innovation, customer and quality focus, analysis, performance management, teamwork, adaptability and communication.
• Product and market knowledge, negotiation, results management, cross-selling and upselling.

Application

• Full-time telecom-sector role in Amman. Salary and deadline are unspecified; apply through the original vacancy for an unnamed employer.