Q-Commerce Operations and Commercial Specialist

Improve online-grocery sales, basket value, profitability and shopping experience from Amman, with sector expertise and frequent UAE and Iraq travel.

Responsibilities

• Assess an existing online-grocery operation and build strategic sales plans that grow FMCG quick-commerce revenue and share.
• Review marketing and acquisition, improve average basket and customer lifetime value and reduce acquisition cost and monthly churn.
• Develop promotional, seasonal and near-expiry discount policies and provide forecasts, market analysis and competitor reports.
• Define website navigation, shopping and checkout improvements and review the catalogue to raise gross profit and revenue.
• Coordinate marketing, product, support and operations to deliver service and fulfilment aligned with brand expectations.

Requirements and application

• Industry and same-position experience are mandatory; the general field lists ten-plus years.
• Frequent travel to the UAE and Iraq and fluent written and spoken Arabic and English are mandatory.
• Full-time Amman role. Salary, degree and deadline are unspecified; apply through the original vacancy for an unnamed employer.